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Shipping & Returns

Shipping Policy - Nōrden Plunge

At Nōrden Plunge, we strive to provide you with the best shopping experience, from the moment you place your order until it reaches your doorstep. Please review our shipping policy for details on processing times, shipping methods, and delivery expectations.

Processing Time

  • Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

  • Domestic Shipping: We offer standard shipping on all orders within the United States. Shipping charges for your order will be calculated and displayed at checkout.
  • International Shipping: International shipping rates and delivery times will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Shipping Methods

  • We partner with reliable carriers to ensure timely delivery. Shipping options will be available at checkout, and you can choose the method that best suits your needs.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package's progress.

Address Changes

  • Please ensure your shipping address is correct at the time of purchase. If you need to change the shipping address after placing an order, please contact us immediately at info@nordenplunge.com. We will do our best to accommodate changes, but we cannot guarantee them once the order has been processed.

Missing or Delayed Packages

  • If your package is delayed or missing, please reach out to us at info@nordenplunge.com, and we will work with the carrier to resolve the issue.